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Kathie Dyer, Quality Improvement Council Consultant, Oklahoma City-County Health Department Efficiency at Oklahoma City-County (OK) Health Department (OCCHD) is a prime objective in our day-to-day operations, and as the Quality Improvement (QI) Council Consultant at OCCHD, I am always on the lookout...

Mike Rudis: The Value of a Team Charter

Posted in: Performance Management and Quality Improvement

November 11, 2011

Mike Rudis, Training Administrator, Office of Performance Management, Delaware Division of Public Health A team charter is the official document from a team sponsor that empowers the team to act. The Delaware Division of Public Health Process Action Team has used a charter, which describes the mission...