Blog

Bill Keck, MD, MPH, Chair, Academic Health Department Learning Community; Chair, Council on Linkages Between Academia and Public Health Practice; Professor Emeritus, Department of Family and Community Medicine, Northeast Ohio Medical University Engagement is key to the success of partnerships, and...

Blasting Off: Achieving Team Success Using Quality Improvement Tools

Posted in: Infrastructure, Performance Management and Quality Improvement, and Strategic Planning

August 25, 2017

“Houston, we have a problem.” The story of the Apollo 13 mission stands as a shining example of a high-functioning and effective team, one that brought a damaged spacecraft, and its astronauts, home safely. But what should you do when your quality improvement (QI) team is stuck on the launch pad or...

Mike Rudis: The Value of a Team Charter

Posted in: Performance Management and Quality Improvement

November 11, 2011

Mike Rudis, Training Administrator, Office of Performance Management, Delaware Division of Public Health A team charter is the official document from a team sponsor that empowers the team to act. The Delaware Division of Public Health Process Action Team has used a charter, which describes the mission...