Resources & Tools

The Competencies for Performance Improvement Professionals in Public Health (PI Competencies) are a set of skills desirable for performance improvement (PI) professionals working in public health. Based on the Core Competencies for Public Health Professionals and the Core Competencies for Performance...

After Action Report Tool

March 14, 2019

An After Action Report (AAR) is a detailed critical summary or analysis of a past event, created to re-assess decisions and consider possible alternatives for future scenarios. AARs can help summarize and categorized notes taken during and throughout an event, and provide participants with early and...

Introducing the Competencies for Performance Improvement Professionals in Public Health (Archived Webinar)

December 18, 2018

Does your work involve activities in the areas of quality improvement, performance management, workforce development, accreditation, or community health assessment and improvement planning? Are you actively engaged in supporting your organization’s performance improvement (PI) efforts? This archived...

Competencies for Performance Improvement Professionals in Public Health: Alignment with the Core Competencies for Public Health Professionals

June 22, 2018

Competencies for Performance Improvement Professionals in Public Health

June 21, 2018

Tackling Big Challenges with a Full QI Culture Shift (Archived Webinar)

June 19, 2018

This archived webinar explores how the Springfield-Greene County Health Department (MO) leveraged the public health accreditation process to spark creativity, innovation, and further staff involvement in performance improvement efforts organization-wide. During the webinar, presenters shared how the...

Solvability and Control Matrix

June 14, 2018

The Solvability and Control Matrix is a tool that presents a guided process to explore and assess process problems, in order to determine what can be easily solved, and which problems might rise to the level of a QI project. When struggling with a process problem, program staff can determine next steps...

Innovation and Quality in Public Health (Archived Webinar)

March 5, 2018

This archived webinar explores how one local health department, the Oklahoma City-County Health Department (OCCHD), is moving its community forward to improved population health. Grounded in a culture of continuous quality improvement, OCCHD has embraced the community chief health strategist concept,...

Provide Your Feedback on the Draft Solvability and Control Matrix

February 13, 2018

The Solvability and Control Matrix explores and assesses process problems to determine which can be easily solved and which should be brought to a quality improvement (QI) team for consideration. By exploring the solvability and control of the problem, program staff can determine next steps when struggling...

Change Management Contingency Matrix

January 3, 2018

The Change Management Contingency Matrix is used to preemptively evaluate potential areas for failure when an organization contemplates a major change. This tool helps teams identify potential failures, and then determine how to overcome or prevent them. Developed by Public Health Foundation (PHF) Senior...

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