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Ingredients for Effective Meetings and Team Communication

 

​Many people have learned to dislike meetings. When a meeting is disorganized, has no agenda, is poorly facilitated, or is disrupted by inappropriate behavior from attendees, individuals can develop an aversion to all meetings. It is the responsibility of the team leader and facilitator to plan ahead...

 

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Roles and Responsibilities for Launching Teams

 

Teams are not new to public health. Health professionals have long respected the knowledge and opinions of others within the organization and the community served. Scarce resources and reduced staffing have led many health departments to cross-train staff in duties not part of their original performance...

 

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Taking the Pulse of Your Team

 

Just like humans, teams need regular checkups to ensure that they are healthy and performing effectively. Regular checkups will catch deviations from normal performance and enable a corrective course of action. This article presents two diagnostic instruments to help the team facilitator or team coach...

 

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Checklist for Developing and Implementing a Plan for Performance Management and Quality Improvement

 

​​​​​​Developing and implementing a performance management (PM) and quality improvement (QI) plan in any public health agency can be an overwhelming task. Any employee or staff member within the agency should be able to read a PM and QI Plan and understand the goals of these efforts, the support structure...

 

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Developing a Performance Management and Quality Improvement Council

 

​​​There needs to be an infrastructure to support the performance management plan's development by putting a Performance Management/Quality Improvement (PM/QI) Council in place. This paper presents some general guidelines when implementing a PM/QI Council. This includes a template of activities to support...

 

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Utilizing Performance Management to Harness the Power of Quality Improvement in Public Health

 

The pape​r discusses how performance management models can be integrated with quality improvement efforts to achieve public health goals.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health Performance​Performance Improvement ServicesCollaborative...

 

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The Four Stages of Group Development - Tool

 

​Teams can use this tool and accompanying article to assess group development and identify next steps for success.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health Performance​Performance Improvement ServicesCollaborative Performance...

 

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AI Can be a Useful Quality Improvement Team Member

 

​​The Public Health Foundation (PHF) continues to explore innovative approaches to enhance the quality improvement (QI) efforts of health departments. In the paper, AI Can Be a Useful Quality Improvement Team Member, we examine how artificial intelligence (AI) tools can support QI teams by generating...

 

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Resources & Tools