Stages of Process Performancence
The Stages of Process Performance is a guide to help an organization assess how its business processes function and how effectively they provide needed products or services to the organization's customers on a regular basis.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional...
Continue Reading...
Checklist for Developing and Implementing a Plan for Performance Management and Quality Improvement
Developing and implementing a performance management (PM) and quality improvement (QI) plan in any public health agency can be an overwhelming task. Any employee or staff member within the agency should be able to read a PM and QI Plan and understand the goals of these efforts, the support structure...
Continue Reading...
Developing a Performance Management and Quality Improvement Council
There needs to be an infrastructure to support the performance management plan's development by putting a Performance Management/Quality Improvement (PM/QI) Council in place. This paper presents some general guidelines when implementing a PM/QI Council. This includes a template of activities to support...
Continue Reading...
Implementation Plan for a Performance Management System
The Implementation Plan tool can be used to assist and guide an organization through the stages of a Performance Management System implementation.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health PerformancePerformance Improvement...
Continue Reading...
Designing and Utilizing a Performance Management System Communication Plan
A comprehensive and successful rollout of performance management and continuous improvement efforts includes ongoing engagement and communication. A communication plan can support these efforts and keep the organization and Performance Management/Quality Improvement Council on task through the development,...
Continue Reading...
Designing Goals and Objectives
This worksheet will be a guide to help develop goals, objectives, and measures for a Performance Management System.RelatedResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health PerformancePerformance Improvement ServicesCollaborative...
Continue Reading...
The Change Management Journey
Implementing a Performance Management System or an organization-wide quality improvement program requires careful planning and execution. Unfortunately, many times, we try to do this too quickly and skip key implementation steps. We may start off on the wrong foot, communicate mixed messages about...
Continue Reading...
Implementing the PDCA Cycle for Change Leaders, Understanding Your Leadership Style
Through this article, learn to understand and utilize leadership styles at the appropriate time and place to optimize your performance as a change leader to motivate and activate others to change. Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools...
Continue Reading...
Becoming a Complete Change Leader by Using Your Head, Heart, and Hands
This article explains how the Head, Heart, Hands, and Habit concept can enhance the Plan-Do-Check-Act (PDCA) cycle for change.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health PerformancePerformance Improvement ServicesCollaborative...
Continue Reading...
Utilizing Performance Management to Harness the Power of Quality Improvement in Public Health
The paper discusses how performance management models can be integrated with quality improvement efforts to achieve public health goals.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health PerformancePerformance Improvement ServicesCollaborative...
Continue Reading...