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Advancing the public health workforce to achieve organizational excellence
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National Public Health Performance Standards Program, Workforce Development
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Assessing and Building a Culture of Quality Improvement in Your Agency Presentation

July 12, 2011

 

These slides provide an overview of the culture of quality improvement (QI), the steps needed to build and change organizational culture, becoming aware of the six indicators of a culture, and how to rate an organization’s culture using a radar chart.  These slides are excerpted from a presentation...

 

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Resources & Tools