Taking the Pulse of Your Team
Just like humans, teams need regular checkups to ensure that they are healthy and performing effectively. Regular checkups will catch deviations from normal performance and enable a corrective course of action. This article presents two diagnostic instruments to help the team facilitator or team coach...
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Guide to the Stages of Performance Management
This guide provides a
framework for noticing and assessing agency characteristics and then taking
action to enable the transition to the next stage of performance management practice. This
guide addresses selecting standards, measuring and determining the status
of standards, reporting...
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Turning Point Framework Self-Assessment - State or Local
This self-assessment tool will help identify the extent to which an agency has the necessary components in place to achieve results and continually improve performance. This self-assessment tool is a guide that was designed to be completed as a group and can be adapted to fit an organization...
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Stages of Process Performancence
The Stages of Process Performance is a guide to help an organization assess how its business processes function and how effectively they provide needed products or services to the organization's customers on a regular basis.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional...
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Checklist for Developing and Implementing a Plan for Performance Management and Quality Improvement
Developing and implementing a performance management (PM) and quality improvement (QI) plan in any public health agency can be an overwhelming task. Any employee or staff member within the agency should be able to read a PM and QI Plan and understand the goals of these efforts, the support structure...
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Developing a Performance Management and Quality Improvement Council
There needs to be an infrastructure to support the performance management plan's development by putting a Performance Management/Quality Improvement (PM/QI) Council in place. This paper presents some general guidelines when implementing a PM/QI Council. This includes a template of activities to support...
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Implementation Plan for a Performance Management System
The Implementation Plan tool can be used to assist and guide an organization through the stages of a Performance Management System implementation.Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health PerformancePerformance Improvement...
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Designing and Utilizing a Performance Management System Communication Plan
A comprehensive and successful rollout of performance management and continuous improvement efforts includes ongoing engagement and communication. A communication plan can support these efforts and keep the organization and Performance Management/Quality Improvement Council on task through the development,...
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Designing Goals and Objectives
This worksheet will be a guide to help develop goals, objectives, and measures for a Performance Management System.RelatedResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health PerformancePerformance Improvement ServicesCollaborative...
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The Change Management Journey
Implementing a Performance Management System or an organization-wide quality improvement program requires careful planning and execution. Unfortunately, many times, we try to do this too quickly and skip key implementation steps. We may start off on the wrong foot, communicate mixed messages about...
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