Quality Improvement Transforms Knox County Tennessee
November 17, 2011
Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...
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Applications and Tools for Creating and Sustaining Healthy Teams
April 25, 2011
Published on the Public Health Foundation (PHF) website in April 2011, Applications and Tools for Creating and Sustaining Healthy Teams is designed as a guide to help organizations optimize the use of teams. Primarily a collection of papers and essays previously published elsewhere, this book is ideal...
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Sedgwick County Health Department Storyboard - New Employee Orientation
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By December 1, 2010, 90% of SCHD sup...
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QI Successes in Sedgwick County Health Department
February 10, 2011
In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency. The key objectives of the project included:
Development of an agency quality improvement plan
Leadership staff training
All-staff...
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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation
September 13, 2010
The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.
SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....
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Utilizing the Advanced Tools of QI to Solve Problems: Understanding the Challenges Public Organizations Will Face in 2010
September 13, 2010
Written by Ron Bialek, Sarah Gillen, and John W. Moran in early 2010, this white paper highlights the advanced tools of QI that are designed to deal with complex issues that are not obvious without detailed analysis. This analysis guides away from the simple answer and into a process of continual refinement...
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Team Process Review Checklist
September 13, 2010
It is important to take a team approach to performance management. The Team Process Review Checklist can help you make sure essential items are in place for launching a team. Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health...
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Modified Approach Promotes Lean Processes and Identifies Lean Wastes
September 13, 2010
“Modified Approach” presents the goal of a lean culture: “to build a better, faster, more efficient and streamlined process.” The article, written by quality improvement consultants Grace Duffy and John W. Moran and published in the August 2010 edition of Six Sigma Forum Magazine, shows work flow processes...
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Healthy People 2010 Information Access Project
September 10, 2010
In 2001, PHF assisted the National Library of Medicine (NLM) in the development of the Healthy People 2010 Information Access Project, which provides easily accessible information on evidence-based strategies related to the Healthy People 2010 objectives. By clicking on specific search strategies,...
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The ABCs of PDCA
September 10, 2010
The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates...
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