PESTLE Chart
June 10, 2016
The PESTLE Chart can be used to help a strategic planning team understand an organization’s current operating state. This tool provides a framework for teams to scan the external environment for factors that could impact strategy development. Developed by Public Health Foundation (PHF)...
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The Public Health Improvement Resource Center
April 15, 2015
The Public Health Improvement Resource Center is an online database is managed by the Public Health Foundation (PHF), and offers resources developed by colleagues and partners throughout the field to help build and improve public health systems. The resources support the initiation and continuation...
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Excuses for Not Practicing Quality Improvement
January 4, 2013
This article, published by the Process Excellence Network, uses the "Five Whys" quality improvement tool to discover why people provide excuses for not practicing quality improvement. The Five Whys is one of 75 quality improvement tools in PHF's Public Health Quality Improvement Encyclopedia.
Additional...
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Starting and Sustaining a Complete Quality System
August 15, 2012
Organizations must continuously improve or become obsolete. This effort requires constant monitoring of the environment, market place, customers, stakeholders, and employees to detect any shift in priorities. The organization must anticipate these shifts to keep their stakeholders satisfied. When changes...
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Public Health Quality Improvement Encyclopedia
June 5, 2012
Quality improvement (QI) in public health is the use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It is essential for health departments to use QI tools to fulfill their...
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How to Focus Your Training and Professional Development Efforts to Improve the Skills of Your Public Health Organization: White Paper
April 10, 2012
This white paper reports on a series of workshops on focusing limited training and professional development resources to build competence within the public health workforce. Using a quality improvement tool, the prioritization matrix, workshop participants determined the relative importance of the...
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Quality Improvement Is Not Just For Problems: Success and Effect Diagram
June 24, 2011
Quality Improvement tools and techniques have been used extensively for solving problems in organizations. The authors of the ASQ Newsletter article Quality Improvement is Not Just for Problems: Success and Effect Diagram propose using those same methods to analyze successful processes. Understanding...
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Tracking EPHS to Improve Data Collection and Measure Accountability
May 24, 2011
The Jo Daviess County Board of Health (Board), in coordination with the Jo Daviess County Health Department, developed an electronic reporting system for the systematic collection and documentation of public health activities. In March 2008, the Board completed a National Public Health Performance...
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Modular kaizen: Dealing with Disruptions
March 15, 2011
Modular kaizen: Dealing with Disruptions aims to help health departments achieve quick improvements in disruptive environments. Modular kaizen is the creation of an improvement or redesign project planned along a timeline that recognizes the highly volatile nature of the public health organization’s...
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Using QI Skills in Daily Work
January 12, 2011
"Using QI Skills in Daily Work" was co-authored by PHF quality improvement consultants John W. Moran and Grace L. Duffy with Beth Pierson, Epidemiologist for Planning and Assessment at the Franklin County Board of Health in Ohio. The article was published in the Quality Management Forum, a Peer-Reviewed...
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