The Public Health Improvement Resource Center
April 15, 2015
The Public Health Improvement Resource Center is an online database is managed by the Public Health Foundation (PHF), and offers resources developed by colleagues and partners throughout the field to help build and improve public health systems. The resources support the initiation and continuation...
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Conduct a Personalized SWOT: Align Yourself for Professional Growth
June 16, 2011
This free resource offers tools and methods for individuals to learn how to fully promote their talents, skills, and abilities within their organization. The personal SWOT (strengths, weaknesses, opportunities and threats) is a useful tool for investigating conflict between individual and organizational...
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Quality Improvement Success in Kansas with H1N1 and Social Distancing
April 11, 2011
In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...
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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection
April 11, 2011
Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...
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A Complete Quality System Requires a Complete Leader
December 14, 2010
At every organizational level a critical mass of leadership must be trained in the principles of quality, problem solving, teaming, and facilitation. Leadership must be able to lead and facilitate teams so that they can show they walk the talk and embrace the principles imbedded in a Complete Quality...
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TAPP into the PDCA Cycle
September 14, 2010
Written by PHF’s Senior Quality Advisor, John W. Moran, and quality improvement experts Grace Duffy and William Riley, this article in ASQ’s May 2009 Healthcare Update describes how to improve the management of public health processes through setting performance targets, measuring key quality characteristics,...
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Utilizing the Advanced Tools of QI to Solve Problems: Understanding the Challenges Public Organizations Will Face in 2010
September 13, 2010
Written by Ron Bialek, Sarah Gillen, and John W. Moran in early 2010, this white paper highlights the advanced tools of QI that are designed to deal with complex issues that are not obvious without detailed analysis. This analysis guides away from the simple answer and into a process of continual refinement...
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Using QI Tools to Make a Difference in H1N1 Flu Immunization Clinics
September 13, 2010
In January 2010, public health professionals from the Northern Kentucky Independent District Health Department and PHF produced a white paper entitled “Using QI Tools to Make a Difference in H1N1 Flu Immunization Clinics: A Local Health Department's Experience,” citing a clear example of quality improvement...
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Utilizing the Advanced Tools of Quality Improvement to Leverage the Power and Reach of Public Health
September 13, 2010
Ron Bialek, John W. Moran, and Louise Kent, Planning Administrator for the Northern Kentucky Independent District Health Department, conducted an interactive workshop for 100 participants on “Utilizing the Advanced Tools of Quality Improvement to Leverage the Power and Reach of Public Health” at the...
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The ABCs of PDCA
September 10, 2010
The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates...
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