Change Management Questionnaire Checklist
April 14, 2017
The Change Management Questionnaire Checklist supports efforts to make a substantive change to an entrenched culture. By answering a set of guiding questions, change leaders can build and sustain a conducive change environment. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack...
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The Quality of a Quality Improvement Project
October 23, 2014
Checklists can help project sponsors know when a QI project is worth doing, and when it has been done well. This brief paper by PHF quality experts Erin Barkema and Jack Moran provides a simple approach to help sponsors select QI projects and shepherd them to success.
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Visualizing Your Organization’s QI Culture Growth: A QI Culture Map
December 6, 2013
While the culture of an organization is difficult to observe, its impacts reverberate at all levels of operation. Organizations that desire a Quality Improvement (QI) Culture need all employees focused on customer satisfaction, excellent services, and continuous improvement. As efforts to foster these...
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Rapid Cycle PDCA
September 13, 2010
This white paper, written by Grace L. Duffy, John W. Moran, and William Riley, was published on pages 2-4 of the August 2009 edition of the Quality Texas Foundation Update. In it, the authors define and describe Rapid Cycle PDCA (Plan-Do-Check-Act) as the act of applying the recurring sequence of PDCA...
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The ABCs of PDCA
September 10, 2010
The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates...
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