The Public Health Improvement Resource Center
April 15, 2015
The Public Health Improvement Resource Center is an online database is managed by the Public Health Foundation (PHF), and offers resources developed by colleagues and partners throughout the field to help build and improve public health systems. The resources support the initiation and continuation...
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Houston Uses QI to Improve PHAB Documentation
June 16, 2014
As a grantee in the Centers for Disease Control and Prevention’s National Public Health Improvement Initiative (NPHII), the Houston Department of Health and Human Services (HDHHS) provided quality improvement (QI) training to employees in the department using the Public Health Foundation (PHF) Train-the-Trainer...
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An Accreditation Maintenance Tool
January 30, 2014
The Oklahoma City-County Health Department (OCCHD) is a trailblazer during these initial years of public health accreditation. Among the first health departments to be accredited by the Public Health Accreditation Board (PHAB), OCCHD continues to innovate and share, providing a living example of continuous...
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Starting and Sustaining a Complete Quality System
August 15, 2012
Organizations must continuously improve or become obsolete. This effort requires constant monitoring of the environment, market place, customers, stakeholders, and employees to detect any shift in priorities. The organization must anticipate these shifts to keep their stakeholders satisfied. When changes...
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Quality Improvement Transforms Knox County Tennessee
November 17, 2011
Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...
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Sedgwick County Health Department Storyboard - New Employee Orientation
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By December 1, 2010, 90% of SCHD sup...
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Orange County Health Department in Florida Shows Benefits of Quality Improvement with Quality Journey
April 1, 2011
The Public Health Foundation (PHF) and the Orange County Health Department in Florida have worked together over many years to improve the quality of public health in Florida. The Orange County Health Department produced this document that explains their quality journey in "Implementing a Quality Management...
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QI Successes in Sedgwick County Health Department
February 10, 2011
In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency. The key objectives of the project included:
Development of an agency quality improvement plan
Leadership staff training
All-staff...
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Developing Solutions to the Challenges Public Health Organizations Face in 2011
January 4, 2011
Ron Bialek and John W. (Jack) Moran of PHF worked with Jennifer McKeever of the National Network of Public Health Institutes to present "Developing Solutions to the Challenges Public Health Organizations Face in 2011: Using Tree Diagrams and Prioritization Matrix of the Advanced Tools of QI" at the...
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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation
September 13, 2010
The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.
SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....
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